1. Information We Collect
- Personal Information: Name, phone number, email, address (for service bookings)
- Location Data: Approximate location for service provider matching
- Payment Data: Billing details processed via secure payment gateways
- Usage Data: App interactions, service bookings, preferences
- Device Data: Device ID, OS version, IP address
2. How We Use Your Information
- Process service bookings and payments
- Match users with verified service providers
- Send booking confirmations, updates, support
- Improve app functionality and user experience
- Prevent fraud and ensure service quality
3. Information Sharing
- Service Providers: Basic booking details (name, address, service time) to complete your request
- Payment Processors: Billing information (Stripe/Razorpay - they have separate privacy policies)
- Legal Requirements: When required by law enforcement or court order
- We do NOT sell your personal data to marketers
4. Your Rights
- Access: Request copy of your data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Email: support@zoltify.com for data requests
5. Data Security
We use industry-standard encryption (AES-256), secure servers in India, and access controls. No system is 100% secure.
6. Children's Privacy
Zoltify is not for children under 18. We do not knowingly collect children's data.
7. Changes to This Policy
We may update this policy. Significant changes will be notified via app/email. Continued use constitutes acceptance.